Frequently Asked Questions

Smartwork is an all-in-one cloud-based business management software designed for small and growing businesses. It offers integrated tools for ERP, CRM, HRMS, accounting, project tracking, and more—helping businesses streamline operations with ease.

Smartwork is ideal for startups, SMEs, service providers, agencies, distributors, and retailers who need a simple yet powerful solution to manage their day-to-day business operations—all from one centralized dashboard.

Yes. Smartwork is built for non-tech-savvy business owners, with a clean UI, intuitive workflows, and no coding knowledge required. You can set up your business within minutes and start managing operations effortlessly.

Smartwork includes powerful, easy-to-use modules such as:
• ERP (Inventory, Billing, Purchases, Sales)
• CRM (Leads, Follow-ups, Pipeline)
• HRMS (Attendance, Leaves, Payroll)
• Accounting (Invoices, Expenses, Reports)
• Task & Project Management
• Customer Portal & Role Management

Yes, Smartwork is a fully cloud-hosted SaaS platform, accessible anytime, anywhere—from desktops, tablets, or mobile browsers. All your data is securely stored and backed up.

Smartwork is billed annually per module. Limited time offer: HRMS & Recruitment, Sales CRM and Invoice & Inventory are ₹9,999/year each (regularly ₹19,999), and Project Management is ₹9,999/year (regularly ₹14,999). Hospital ERP and School ERP are ₹64,999/year each (regularly ₹74,999), and Property Management is ₹34,999/year (regularly ₹49,999). Add modules as your business grows. See all plans on our pricing page, or contact us for custom pricing or to schedule a free demo.

Yes. We offer a 30-day free trial with access to all core modules. No credit card required. You can test the platform and see how it fits your business before upgrading.

Absolutely. Smartwork supports custom module development, field-level customization, role-based access, and tailored workflows. We also offer white-label and API integration services.

Yes. We follow strict data security protocols, use encrypted storage, and ensure regular backups. Your business data is safe, secure, and accessible only to authorized users.

You can reach our support team via live chat, email, or phone. We also offer dedicated onboarding, training, and priority support for premium customers. Visit our Contact Page to connect.